• Returns due to withdrawal (change of mind) of
fabrics cut under the measure will NOT BE ACCEPTED, because it is not possible to reintegrate them into the rest of the quilt, as well as into discounted, comfort and seasonal products.
• We are not responsible for, nor do we replace products that are damaged by misuse without complying with its specifications. The composition, characteristics, and care of each product are stated on the page of each product. For any questions, you can
contact the store.
• In case of proven fault of yfasmatakoumarelis.gr or real defects of the products (eg textile defect), you have the right to return the products you bought, after a photo or video demonstrating the defect has been sent, and request their replacement or refund. The items must be in their initial condition and be accompanied by the retail sales receipt/or invoice and the packaging papers. From our side, we will examine very carefully the returned products as soon as we receive them in our store and we will inform you immediately by phone or by e-mail. In these cases, the cost is borne by yfasmatakoumarelis.gr. If the products do not have a defect and no error has been made by yfasmatakoumarelis.gr, they will be returned to the sender at his own expense, while the cost of shipping to yfasmatakoumarelis.gr will be charged.
• According to Directive 2011/83 / EU of the European Parliament, if you have purchased a product or service online or in-store (by telephone, by mail order, or from a home seller), you have the right (cancellation) to cancel the order or part of it and refund your money within 14 calendar days from the date of delivery. The right of withdrawal does not apply to purchases in our physical store or receipt of your order after purchase through our website.
Contact Form
Argyraki 14, Heraklion Crete, Greece, 71201
2810333559
info@yfasmatakoumarelis.gr
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